Terms and Conditions

What is a Flash Drive?

A Flash Drive uses flash memory to function as a portable hard drive, allowing you to store and transport any kind of computer file on a very small device. They can hold incredibly large amounts of data and are small enough -- about the size of a pack of gum -- to slip easily into your pocket, on your key chain, or around your neck on a lanyard.



Will my Flash Drive work with any computer?

Flash Drives are based on the USB standard and operate with all PCs (Macs too!) and devices with a USB port and running Windows ME or later (USB drivers are also available for Windows 98, Windows 98 SE and Windows NT) or Mac OS 8.6 or later. Virtually every personal computer manufactured in the past 10 years is equipped with USB ports, and nowadays it is common to find systems with as many as eight separate USB ports.



How much data can a Flash Drive hold?

Flash Drives are currently available with up to 64GB in storage capacity and are available in a variety of storage sizes for different needs. For reference, a 2GB Flash Drive can hold about 250 songs in MP3 format while a 64MB drive would be more than adequate for transporting a large collection of WordT and ExcelT files.



What are the advantages of a Flash Drive as compared to recordable CDs and DVDs (CD-R/DVD-R)?

USB ports are much more common than DVD burners so while your Flash Drive will work with almost any computer, blank media (CD-R, CD-RW, DVD-R, etc.) would require the hardware necessary to write data to them. Also, the process of copying files from your computer to a Flash Drive is much faster and simpler than burning a CD or DVD. What's more, Flash Drives act like portable hard drives to which you can add and delete files as many times as you like-as opposed to CD-R's and DVD-R's where you can only add data once and you cannot remove data once it is burned onto the disc. Also, unlike blank media which are sporadically faulty and deteriorate consistently over time, Flash Drives are manufactured and printed under rigorous quality control standards.



What are the advantages of using a Flash Drive instead of an external hard drive?

Roughly the size of a pack of gum, Flash Drives are far smaller than external hard drives, offering users unrivalled portability. Additionally, Flash Drives utilize flash memory-technology that includes no moving parts whatsoever unlike traditional hard drives-so risk of damage from rough handling and accidental drops is greatly reduced. Flash Drives are also more convenient because they do not require any of the configuration and setup associated with typical external hard drives.



Who are Flash Drives for?

Flash Drives are for everyone! Power users will appreciate the advanced options and portability that Flash Drives provide, while tech novices will love how easily and intuitively Flash Drives allow you to transport and share files. If you can turn on a computer and open a document, you can operate a Flash Drive!

As evidenced by our large and diverse clientele, Flash Drives are truly for everyone. Small businesses, large corporations, educational institutions, hospitals, government agencies, charitable establishments-all of these organizations have benefited from the capabilities made possible by our flash drives.



I need my products very soon. Do you offer rush service?

Yes, we offer 1-Day and 7-Day Rush Service options on certain orders. Our ability to fulfill Rush Orders is contingent upon a number of variables including product availability, complexity of logo design, included accessories, and many other customization options which may prevent us from being able to turn a particular order around extremely quickly. Please consult a sales representative for more detailed information.



How much do Flash Drives cost?

Prices are based on the capacity of the Flash Drives you order, the amount of Flash Drives you order, and the method and amount of colors your logo imprint will use. Services such as graphic design, pre-loading/auto-run, and customized packaging will incur additional costs. Please contact us today.



Are there many manufacturers of USB Flash Drives?

Flash Drives are manufactured and sold by a number of different companies but only we give you the option and the ability to customize YOUR Flash Drive to your exact specifications. We are a leading manufacturer of USB Flash Drives. We manufacture our products using high quality Samsung and Toshiba memory chip sets.Our office designer team gain award winner for three years.  



How should I submit my organization's logo for production?

When we print, engrave, or heat stamp our various products, we need vector art files for pre-production purposes. This includes Adobe Illustrator (.ai) and Encapsulated PostScript (.eps) files. If you are going to send us an .eps file, make sure that it is actually composed of vector art and not just saved as an .eps from raster art (such as a standard JPEG, bitmap, GIF, PNG or Photoshop file). If you do not have vector art for your logo you can send us raster art of the design and we will create vector art from it. For more information on submitting your logo please contact us.



Can I brand my own products for resale?

Absolutely. Take advantage of our low prices and quick turnaround to stock your shelves with any of our customizable USB products. We can even help you with many kinds of customized packaging for your purchase, including graphic design work for clamshell insert cards and/or box design.



I don't see the color I want for a particular style of a product? Are there colors available that are not listed?

We list the standard colors for each product on our website. We can, however, create Custom Colors according to your specifications. There is a minimum order quantity for creating Custom Colors which varies from product to product. Talk to a sales representative for further information.



What if I have a problem with my order or my product?

Any question about any product or order should be directed first to your sales representative. They will be able to help you as they best know your order. Don't remember your specific salesperson? Call us and we will route your call to the right party to help you.

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